Last updated 05.05.21
MOTI (“we” or “us” or “our”) is the owner and provider of mobile and web-based services, which support and are parts of the MOTI measuring system, which is a screening system for physiotherapists to measure joint range of motion, quality of movement, and joint repositioning of the human body.
COLLECTION AND USE OF YOUR INFORMATION
Multiple categories of information are collected through the mobile application and/or website:
We collect your basic information you provide us during registration before you may access the full functionality of the mobile application. This information is referred as “Registration data” and include your name, email address, and/or other information.
Client Registration Data
The information you provide in the mobile application about your clients when registering them such as name, gender, date of birth, height, and weight, will be collected and stored in a database provided by us, but only accessible for you in the mobile application with your account. You are responsible for acquiring your client’s consent in order for you to enter their data in our Services and for us to store this data.
The data gathered through the mobile application with the MOTI measuring system in relation to your clients is uploaded to the cloud, only accessible for you through your account in the mobile application.
In case you do not subscribe to our premium mobile application, the client data you save and gather with the MOTI measuring system are securely stored and accessible for you through our mobile application only in 30 days, hereafter it will be deleted.
We may anonymize the data in order to compare it with other collected data to summarize it in different categories.
We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using the mobile application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.
Mobile Device Access
We may request access or permission to certain features from your mobile device, including your mobile device’s [Bluetooth, camera, storage,] and other features. If you wish to change our access or permissions, you may do so in your device’s settings.
Mobile Device Data
Device information such as your mobile device ID number, model, and manufacturer, version of your operating system, phone number, country, location, and any other data you choose to provide.
We want to inform you that whenever you use our mobile application, in a case of an error in the mobile application we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the mobile application when utilizing it, the time and date of your use of the mobile application, and other statistics.
In relation to if you submit Personal Data when reaching out to us through our website, we might collect this information.
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
Our mobile application do not use these “cookies” explicitly. However, the mobile application may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of our mobile application.
Service and technology providers
We may employ third-party companies and individuals due to the following reasons:
To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Google Play Services https://www.google.com/policies/privacy/
DISCLOSURE OF YOUR INFORMATION
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
We may share your information with our business partners to offer you certain products, services or promotions.
Other Third Parties
We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.
Sale or Bankruptcy
We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.
SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
OPTIONS REGARDING YOUR INFORMATION
You may at any time review or change the information in your account or terminate your account by:
Logging into your account settings and updating your account
Contacting us using the contact information provided below
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms and Conditions and/or comply with legal requirements.
Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
Contacting us using the contact information provided below
If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.